We offer Free Worldwide Shipping to some countries. To find out if your country is eligible for free shipping, check out our Shipping Policy page or you can drop us a message on Instagram (@highstreet.pink) or email us at highstreetpink@gmail.com.

You will receive an email with a tracking number via email but sometimes due to free shipping, tracking number is not available.

It takes 2 - 7 days to process your order. However, due to high demands especially during holiday seasons, our vendors may need more time to process and ship out your order from the warehouse. If it has been over 10 days and still no update, please contact us at highstreetpink@gmail.com.

Order cancellations/changes will only be accepted before your order has shipped. If you'd like to change/cancel your order, you can contact us here.

We accept all major credit cards including Visa, Mastercard, Amex, and PayPal. Card payment will be processed via PayPal.

We currently process all orders in USD. While the content of the cart is displayed in your local currency, you will checkout using USD at the most current exchange rate. 

Because products may shipped from different warehouses, some items might arrive earlier than others. You will also get multiple tracking numbers. If you'd like to know the status of your other items, please contact us at highstreetpink@gmail.com.

In the unlikely event your items are faulty, please send us an email with your order number at highstreetpink@gmail.com.

We kindly request you to a attach a picture for proof of faulty item(s). Please let us know if you cannot send a picture and we’ll be happy to help.